Firmware Software Upgrade for ViseeO MBU1000 and MBU2000.

If you purchased your ViseeO MBU-1000 or MBU-2000 from another source, or your warranty has run out, or all was working unitl you bought a new phone that needs a cradle firmware upgrade then we will upgrade the software on the two internal processors (bluetooth software and main CPU software) to the latest version for you.

Please note we charge to attempt the update, if your cradle is broken or already at the latest available firmware (which may mean no firmware is available for your particular cradle) there will be no refund as we still have to do the same amount of work.

When going through the checkout, please remember that if you choose UK 1st Class Recorded postage for the ViseeO to be returned to you, it will not be insured, and if it is lost you will only be entitled to approximately £41 compensation from the Post office. We recommend Special Delivery for UK postage, which will fully insure your ViseeO.

Once you have paid, we will let you know where to send your ViseeO for the upgrade. If you send it to our normal address the process will be delayed.